Privacy Policy

1. What we collect

• Your Drop account. You sign in with your Drop wallet, so each purchase is tied to your Drop account and its wallet addresses. We never see your passkey or private keys.
• Your purchases. The plan, its price, the network and token you paid with, the transaction ID, and your eSIM's activation details, so we can show it to you again and help if something goes wrong.
• Your IP address and country, when you buy. We pass them to our eSIM partner, which requires them to issue the eSIM.
• Server logs. Like any website, our servers record requests, including IP address and time, to keep the service running and secure.

We don't collect your name, ID documents, phone number, or card or bank details. What you do online with your eSIM is carried by the mobile networks, not by us.

2. What is public

• Your payment is a blockchain transaction. It is public, along with your wallet address, and permanent: no one, including us, can delete it.
• Drop's activity feed. When you buy a plan, Drop's public activity feed shows that your Drop username bought an eSIM data plan, with its data allowance and validity. You can keep your activity out of the feed by turning off "Show in Global Feed & Leaderboards" in your Drop wallet, under Settings, Account Privacy.

3. In your browser

The shop stores your sign-in, your language, the plans you bought recently and your display settings in your browser's local storage, so they're there next time. We use no analytics, advertising or tracking cookies.

4. Who we share it with

• Our eSIM partner and its mobile networks, to issue and run your eSIM.
• Service providers that host and run the shop for us, only as far as they need to.
• Authorities, when the law requires it, or when we need to prevent fraud or protect our users.
• A new owner, if Skydrop Labs is merged or sold, who must keep to this policy.

We never sell your data or share it for advertising.

5. How long we keep it

We keep your purchase records for as long as your account exists, and longer where the law requires, for example for accounting. Server logs are kept only briefly.

6. Your rights

You can ask us for a copy of the data we hold about you, or to correct or delete it, by emailing support@skydroplabs.com. We may have to keep some purchase records where the law requires it. Depending on where you live, including the EU, the UK, Switzerland and California, you may have further rights, such as to object to how we use your data or to complain to your data protection authority.

7. Where your data is processed

We and our providers may process your data in the United States and other countries, which may have different data protection laws from yours. Wherever it is processed, this policy applies.

8. Children

Storm SIM is not for anyone under 18, and we don't knowingly collect data about children.

9. Changes

We may update this policy; the date at the top shows when it last changed. If a change matters to you, we will say so on this site.

Contact

Questions, or a problem with a plan? Email support@skydroplabs.com.